Mailing policy

1. Description of mailing method JK series products use environmentally-friendly high-performance thermal insulation cartons for quick freezing and extremely fast mailing, so as to ensure the safety and peace of mind of customers.

2. Ask the customer to cook or eat immediately after receiving the product, or store it in the freezer compartment of the refrigerator (0 degrees Fahrenheit).

3. If the received product has been damaged or deteriorated (this product is characterized by bag expansion), please contact us immediately after confirming the situation, and we will place the order again or refund you.

4. Description of mail service area Currently, the express mail service supports all areas in the United States, but currently does not support Hawaii and Alaska.

5. Mailing time and order delivery instructions. After receiving the order, it will be shipped within 1-2 working days. It will be shipped from Monday to Wednesday. Public holidays will be postponed. In order to ensure the quality of the goods, we strongly recommend that our customers place orders every weekend or during the week/Monday/Tuesday period to reduce the waiting time for order express delivery.